Refund Policy

We do not apply refunds, except in cases where mitigating circumstances arise in which we believe that a refund is deserved. These can be things like strong dissatisfaction with the models of working in a private or paid chat, or the site is not working properly for some reason. In any case, we reimburse the funds in the form of a loan on the site or in the form of money in each specific case. Things like other complaints received by the model or other customer comments will be taken into account. If, as a result of the User's work with an independent model, any dissatisfaction arises that uses the Site's software to host video chat rooms, a refund will be made in the form of a site loan that can be used with other performers. The size depends on the specific situation and is determined by the site administration.

You should file a complaint with customer support lifencam.com.
The amounts spent on related services, such as show recordings, are not returned home.

Please edit the message in the support service using the contact form.
lifencam.com The support team monitors all messages as soon as possible.